Texting Service

We operate a texting service to our patients to remind them of appointments for some of the clinics that we run, we require your UK mobile phone number (we are unable to text or call non-uk numbers) to do this. Please read this full page re Phone security –

If you have not provided us with your mobile number or have changed this recently please update the details on the Communication Consent Form.

If you do not wish to receive text messages, please let us know. Please download and print this form, once completed please return this to us.

If you give your consent please remember that it is your responsibility to keep your phone secure and control access to your SMS text messages and email.

  • Keep in mind that an unlocked mobile phone means that others could have access to your information. FOR SECURITY OF YOUR INFORMATION IT IS ADVISED TO HAVE YOUR PHONE LOCKED WITH A PASSCODE, PIN CODE, FINGERPRINT or other security measure.
  • Remember it is important to keep us updated of any changes to your mobile number including: the phone being passed on, sold or stolen, to ensure the security of any information we may be forwarding to your number.
  • Please be aware of your text message settings – keep in mind that messages may appear as a notification on your lock screen or on a linked device such as a PC or tablet.

New Data Protection Regulations from May 2018 (GDPR)

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.